Privacy Policy

Last updated: June 5, 2025

Marvelocity Comics ("we," "us," or "our") operates marvelocitycomics.com and related services including our Facebook Page and Instagram account. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We may collect the following information when you interact with us:

• Name and contact information (email, phone) when you make a purchase or inquiry
• Shipping and billing address for order fulfillment
• Messages sent via Facebook Messenger, Instagram DMs, or our website chat
• Purchase history and transaction details
• Device and browser information for website analytics

How We Use Your Information

• Process and fulfill your orders
• Respond to your inquiries and customer service requests
• Send order updates and shipping notifications
• Notify you when requested items become available
• Improve our website and services
• Comply with legal obligations

Messaging Services

When you message us via Facebook Messenger or Instagram, your messages may be handled by our AI assistant, Vera, powered by Anthropic's Claude. Messages are used solely to respond to your inquiries and are not shared with third parties for advertising purposes.

Sharing Your Information

We do not sell your personal information. We may share information with:

• Shipping carriers to fulfill your orders (USPS, UPS, FedEx)
• Payment processors to complete transactions (PayPal, Stripe)
• Service providers who assist our operations (Shopify, eBay, Amazon)
• Law enforcement when required by law

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

Your Rights

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications

Data Deletion

To request deletion of your personal data, contact us at the email below. We will process your request within 30 days.

Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

Contact Us

© 2025 Marvelocity Comics. All rights reserved.